Tag: retail

18
Jul

JOIN US AT THE PURPOSEFUL CONSUMER SESSIONS – Tuesday 19 July 2016 4:00pm

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The Studio Gascoigne team are proud that founder Mark Gascoigne will be speaker at The Purposeful Consumer Sessions, happening on Tuesday ,19 July 2016 4:00pm – 6:30pm at ASB North Wharf, 12 Jellicoe St, Wynyard Quarter, CBD, Auckland.

Smart phones, international online shopping, and a mind-shift in core values – the impact to Retail has been immense. Never before has there been such significant and on-going change in consumer behaviour and expectations. Enter, the Purposeful Consumer.

Purposeful consumers are better connected, better informed and immune to your historic promotional tactics – it’s time for Retail to change the game.

Because the Purposeful consumers’ buying journey starts on a smartphone – retailers must adjust the entire shopping experience… not just the digital one.

The Purposeful Consumer Sessions bring together a talented lineup of retail experts for an informative, inspiring and confronting free seminar. You’ll learn how Retail leaders are not just adjusting to purposeful consumers – but are finding a competitive advantage.

There are limited spaces so book your tickets today here .

29
Apr

THE JOURNEY BOOK – JUST IMAGINE THE FUTURE OF TRAVEL RETAIL

How will we purchase our travel in the future? Will travel retailers exist, or will we buy purely online?

Recently the Studio Gascoigne team was thinking about travel (we’re always thinking about travel!) and got to thinking about how exciting the journey is, but how boring most travel shops are. We decided to put our minds to the challenge of re-imagining travel retailing and seeing if we could change the world.

We even gave the project a name: “The Journey Book.” Read on…

The Journey Book inspiration image

First, imagine you are finally ready to take the trip you’ve always craved. You’ve got visions in your head about what you are going to see and how great you’ll feel. But your first step on the journey is either stuck in front of your computer (just like being at the office) or at your local travel store, which probably looks more like an office than a shop.

You know those places – a few desks in front of posters of tropical locations, packed with screeds of boringly presented information (most of if completely irrelevant to you). The whole experience may just burst your bubble!

Here you can not only get inspired browsing a variety of media, but also book to go to the places you’ve heard about and get the feel of what it’s going to be like when you get there. And here you can also start building your own journey in your own digital ‘Journey Book’, on your phone or tablet, so you can share it and have a tangible ‘map’ of your journey.Continue Reading..

24
Jan

EXPERIENCES OVER STUFF: THE NEW CONSUMERISM – AND WHAT RETAILERS CAN DO ABOUT IT

Cultural attitudes towards material goods seem to have undergone a shift. The 20th century saw mass consumerism explode as people sought to define their status or happiness via their belongings, but today’s shoppers are chasing different signifiers. Elly Strang finds out what retailers can do about it.

http://theregister.co.nz/features/experiences-over-stuff-new-consumerism-and-what-retailers-can-do-about-it

 

20
Jan

10 Steps Toward Great Retail Lighting: A Store Manager’s Field Guide to Customer-Focused Illumination Design

Proper lighting can make or break your retail space. Just like stage lighting transforms a bare theater into a captivating performance space, retail lighting design brings in buyers and guides them through your store experience.

Your lighting choices shape how customers see and interact with your products.

Brightly lit retail space with 10 strategically placed light fixtures casting a warm, inviting glow over merchandise and enhancing the overall ambiance

Great store lighting combines three key elements: general illumination, accent lights, and task lighting. Each plays a specific role in creating the perfect shopping environment.

This layered approach helps you highlight merchandise while maintaining comfortable lighting levels throughout your space.

Key Takeaways

  • Strategic lighting design directly impacts your store’s sales success
  • A mix of different lighting types creates the ideal shopping environment
  • Working with professional lighting designers improves store layout effectiveness

Essential Steps for Creating Perfect Store Lighting

Great lighting design brings customers in and makes your products shine. Let’s explore the key steps to transform your retail space:

  1. Plan Your Focus Points
  • Map out prime display areas
  • Identify key merchandise zones
  • Create a lighting hierarchy
  1. Add Depth and Drama

  • Mix bright spotlights (2000-3000 lumens) with softer ambient lighting (800-1200 lumens) to create visual interest
  1. Take the Customer View

  • Walk your store like a shopper would
  • Notice dark spots, glare, and areas where products look dull
  • Make notes for improvement
  1. Light Vertical Surfaces

  1. Fine-tune Your Fixtures

  • Aim spotlights precisely at products
  • Adjust beam spreads (narrow for jewelry, wide for clothing)
  • Update window lighting with each display change
  1. Keep Everything Clean

  • Dirty fixtures can reduce light output by 30%
  • Clean lenses monthly and replace old bulbs before they burn out
  1. Test Different Options

  • Try various:
  • Color temperatures (2700K-4000K)
  • Beam angles (15-60 degrees)
  • Fixture types
  1. Focus on the Mirror Test
  • Make sure your customers look good with:
  • Even facial lighting
  • Natural color rendering (CRI 90+)
  • No harsh shadows
  1. Track Your Energy Use

  1. Stay Current

Lighting technology changes fast. Update your system every 5-7 years to maintain efficiency and style.

Consider layering these lighting types:

Type Purpose Ideal Location
Ambient General illumination Throughout store
Accent Product highlights Display areas
Task Functional lighting Checkouts, fitting rooms

Remember to match light intensity to your brand – luxury stores often use 20% less light than discount retailers. Your lighting shapes how customers feel about your space and products.

Common Questions About Retail Lighting

What Makes Store Lighting So Appealing?

Good lighting design draws customers in and guides them through your space. You’ll need three key types of lighting:

  • Base lighting (30-40% of total light)
  • Accent spots (50-60% of total light)
  • Task lighting (10-20% of total light)

Mix these types to create layers that work together. Think about using LED track lights for flexibility and warm color temperatures between 2700K-3000K to make products look their best.

How Do You Light a Small Shop Effectively?

Small spaces need smart lighting choices. Start with these tips:

  • Install adjustable track lighting
  • Use mirrors to bounce light
  • Add under-shelf lighting
  • Keep 2-3 feet between light fixtures
  • Aim for 20-30 lumens per square foot

Remember to use different lighting zones for entrance, displays, and checkout areas.

What’s the Best Way to Avoid Glare on Products?

Position lights at 30-45 degree angles to reduce reflections. Consider these methods:

  1. Use diffused lighting fixtures
  2. Install anti-glare filters
  3. Place lights slightly behind display cases
  4. Choose matte finish display surfaces

What Light Temperature Works Best in Fitting Rooms?

Fitting rooms should have:

  • 3000K-3500K color temperature
  • CRI (Color Rendering Index) of 90+
  • 100-150 foot-candles of illumination
  • Both overhead and side lighting

This setup helps clothes look natural and customers feel confident.

How Does Lighting Affect Shopping Behavior?

Smart lighting strategies can boost sales by:

  • Drawing attention to high-margin items
  • Creating comfortable browsing zones
  • Highlighting sale areas
  • Making products look appealing

Use brighter lights (up to 1000 lux) for high-end merchandise and softer lighting (400-600 lux) for casual browsing areas.

What Lighting Makes Colors Look True?

For accurate color rendering:

  • Choose LEDs with 90+ CRI
  • Use daylight-balanced bulbs (5000K-6500K)
  • Install multiple light sources
  • Mix direct and indirect lighting

Always test lights with your actual merchandise before a full installation.

20
Jan

SELECTING AND CONTRACTING A SHOP FITTER

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In the October 2012 Apparel NZ issue Mark talked about choosing a designer, this month explores how to select a shopfitter.

I have read a number of articles warning that building a house is one of life’s most stressful activities. I haven’t yet seen any about fitting out a shop but, given the tight time frames, compressed site and complexity, I suspect that fit-outs are even worse! One of the very best ways of smoothing the process is to have a good shopfitter.

Having discussed choosing a designer last issue, in this article I want to discuss the selection of that shopfitter and, then next month, how you might manage him through the building process. (At the risk of being politically incorrect, I will refer to the shopfitter as “him” as I have yet to meet a woman shopfitter, but would be keen to!)

First lets explore just what a “shopfitter” is. By my definition a “builder” is not the same as a “shopfitter”. Builders working on residential or industrial buildings, for example, operate in a fairly sequential process, on relatively roomy sites with comparatively long construction programmes. Shopfitters, on the other hand, usually have many trades working at once in very tight spaces with fixed dates bounded by the tenancy handover at the beginning and the opening date at the end. Whereas a house builder may run days or weeks late in completion, with only some frayed nerves as a result, in most retail fit-outs there are fixed dates when stock, staff and customers will turn up, along with launch dates for advertising etc. These generally can’t be moved at short notice. So, in my opinion, the main thing you need to look for in a shopfitter is a supernatural ability to organize his staff and sub-trades and to work to a tight programme without any loss of quality. Obviously price is important but having the mall-opening pass with your stock, staff and customers sitting outside on the street shop would be more disastrous than a slightly higher quote! Continue Reading..

20
Jan

CHANGING ROOM

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Often the changing room is the place where buying decisions are made. That’s why it’s an important space within the store that needs attention to detail together with careful lighting design to help customers look their best while making their decisions. Did you know that women buy only 25% of what they try on while men tend to buy a phenomenal 75% of the items they try on? Over the years we have designed quite a few changing rooms. Here is a selection of some of our favourites.